Effective Date: October 15, 2026
This Privacy Policy explains what information we collect through this website, online booking, our chat assistant, and our advertising lead forms; how we use and share it; and your choices, including about text messages.
This policy applies to Harmon and Otteson Dental, LLC (dba Neighborhood Dental) and its commonly-owned affiliated practices: Harmon and Otteson Dental Bonanza, LLC (dba Silver Mountain Dental); Harmon and Otteson Dental Durango, LLC (dba BestCare Dental); and Harmon and Otteson Dental Eastern, LLC (dba Bellisima Dental) (collectively, “we,” “us,” or “our”). As a HIPAA-covered dental practice, we protect identifiable health information we receive or keep, including information you send us through online booking and the chat assistant, as described in our Notice of Privacy Practices. If this policy and that notice differ for health information, the Notice of Privacy Practices controls.
We do not use the Meta Pixel, Google Analytics, advertising cookies, or similar third-party tracking tools on this website. We do not sell your personal information, and we do not share it with third parties for their own marketing.
We use your information to schedule, confirm, and manage appointments; to answer your questions and requests; to contact you about the offer or service you asked about; to provide dental care and handle billing, as described in our Notice of Privacy Practices; to learn which of our ads and mailers bring people to us, using only the measurement described above; to keep this website secure and prevent abuse; and to meet legal requirements.
Your mobile opt-in information and SMS/text-messaging consent are NOT shared, sold, rented, or otherwise disclosed to any third parties or affiliates for marketing or promotional purposes.
If you give us your mobile number, we may call or text you about your appointments, such as confirmations, reminders, and scheduling changes. These texts are sent through a messaging service provider. If you contacted us through an ad, we follow up by phone or email, and by text only if you agreed to receive texts. You do not have to agree to receive texts to book or to receive care. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
We share information only as needed to run our practice and this website:
We are a dental practice covered by HIPAA. Identifiable health information we receive or keep, including appointments booked online, is protected health information. Our Notice of Privacy Practices explains how we may use and share it and your rights, including your right to see and get a copy of your records.
We keep dental records for as long as the law requires, and other information only as long as we need it for the purposes above. Chat-assistant conversations are also saved in your own browser so they survive a page reload; you can delete them with the chat’s clear-history option or by clearing your browser’s data for this site. Campaign measurement records contain no names or contact details.
We use reasonable administrative, technical, and physical safeguards, including encrypted connections (HTTPS) to this website and encrypted storage of system credentials. No method of sending or storing information is completely secure.
This website is not directed to children under 13. A parent or guardian should book appointments and provide information for a child.
Nevada law lets consumers ask a business not to sell certain personal information. We do not sell personal information. To make a request or ask a question, email us at bestdentalcarelv@gmail.com.
We may update this policy. When we do, we will post the new version here with a new effective date.
BestCare Dental
5205 S Durango Dr, Suite 103
Las Vegas, NV 89113